About the Contributions and the Campaign:
1. How do I upload my photos?
2. Must all uploaded photos be about Shanghai?
3. What kind of photos can be uploaded?
4. Why must all uploads be bigger than 500k?
5. How do I know that my photos have been selected for the Shanghai Corporate Pavilion?
6. What is a “featured contribution”?
7. Why can’t I see my photos on the front page?
8. Why do my photos look compressed on the website?
9. By what principle the vetting system reject photos?
10. How do I change my photo data?
11. Can I delete my own photos?
12. How do I browse my photos?
13. Do the pictures uploaded have to match the current assignment?
14. How do I use the 3D Gallery Wall?
15. How do I get the latest news about the Shanghai Corporate Pavilion and the campaign?
16. Why can’t I browse the website properly? Why can’t I see “Current Assignment” and “Explore”?
17. Will I be rewarded for participating in the campaign?
18. What kinds of contributions are likely to win?
19. What prize will be awarded to winners of photos selected for the Pavilion?
About Copyright:
1. Do I still own the copyright of uploaded photos?
2. How will the Shanghai Corporate Pavilion use my photos?
About Registration:
1. How do I change my personal data?
2 Can I change my registered email address?
3. How do I change my password?
4. How do I subscribe to website notifications?
About The SCP:
1. When will the Shanghai Corporate Pavilion open to the public?
2. Do I need a ticket to visit the Shanghai Corporate Pavilion?
About Ticket Reservations
1. When can I make a reservation to visit the Shanghai Corporate Pavilion?
2. What is the difference between on-site reservations and online, telephone, or SMS reservations?
3. Is online and SMS reservation available 24 hours a day?
4. How can I make on-site reservations?
5. How many days one can reserve in advance? Generally speaking, how many days in advance do I need to make a reservation?
6. How do I know that I have successfully made the reservation? How do I enter the pavilion at the reserved time?
7. Do I need to register at the website to make a reservation to visit?
8. If I make an on-site reservation, am I eligible for the lucky draw?
9. Can I make multiple entries with one mobile phone number?
10. Can I use one reservation code for several persons?
11. Can I book different sessions on the same day or on different dates with the same number?
12. What should I do if I happen to delete the confirmation code?
13. Can I change the date, session and time slot after making a successful reservation?
14. Can I be rescheduled to the following session if I miss the reservation?
15. When will the lucky draw for visitors-by-reservation start?
16. If I have made a reservation, but fail to visit the pavilion at the reserved time, can I still be eligible to win the prizes?
17. Why it says “The mobile phone number you entered is wrong” when I make online reservation?